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Mobile Mail Settings
iPhone - General IMAP - Other Phones
To setup your mobile device to receive ORU email use the following information. Please note that while mobile email access is not supported by our Help Desk services group, these general instructions are offered for those users who wish to handle the technical administration themselves. Contact your service provider for device specific information.
iPhone or iPod Touch
Select the SETTINGS icon
Select Mail (Mail, Contacts, Calendars)
Select ADD ACCOUNT
Select OTHER for the type of email account
Enter your name under NAME
Enter your ORU Email address under ADDRESS
Enter your Groupwise password under PASSWORD
Click SAVE to save your account profile
Make sure the IMAP button is selected at the top of the screen
Under Incoming Server enter: mail.oru.edu
Enter your Groupwise user name (the first part of your email address before the @ sign) in USER NAME
Enter your Groupwise password under PASSWORD
Under Outgoing Mail Server enter: mobilemail.oru.edu
Enter your Groupwise user name under USER NAME
Enter your Groupwise password under PASSWORD
Click SAVE to save the account information.
Your device will now attempt to verify the IMAP account information using your user name and password. You may likely see a message regarding the server certificate. If you do, select CONTINUE to allow your device to continue its verification process. This may take several minutes for it to verify the account.
You may see a message that it could not access your account using SSL. If you do, select CONTINUE for now. It may take a few more minutes for your account to complete its process.
Your device should eventually be configured with IMAP set to use SSL, authentication, and port 993. For SMTP your settings should be to NOT use SSL, to use authentication, and port 465. You can verify this under the advanced settings as well as the SMTP properties.
General IMAP Settings
Any device capable of IMAP can utilize the ORU mobile email. While we may not support or have a recommendation for your specific device, using the following settings should allow you to set up your email.
IMAP Server: mail.oru.edu
Turn on SSL
Turn on authentication, and provide your Groupwise user name and password
Set port to 993
SMTP Server: mobilemail.oru.edu
Turn OFF SSL
Turn on authentication, and provide your Gruopwise user name and password
Set port to 465
Other Mobile Phones
It is our recommendation that you have a data plan with your carrier to avoid incurring unnecessary charges.
- Find the area on your phone to "Add New Account".
- Use your ORU email address such as: helpdesk@oru.edu
- In "Your Name" put your name as you want it to appear on Outgoing email from your phone.
- In "Account Display" name, put the name you want to call the email account on your mobile device.
- Incoming mail service is: mail.oru.edu
- Account Type is: IMAP4
- In User Name, put your GroupWise account user name such as HelpDesk or some carriers require the full address 'helpdesk@oru.edu'
- Put your GroupWise password in the password box.
- You can choose to save your password (this is less secure) or have it require your password whenever you access your email.
- Outgoing (SMTP) mail server is Service Provider specific. Example: AT&T's is cwmx.com , US Cellular is smtp.uscc.net
- "Outgoing Server Requires Authentication" should not be checked.
- In the "Advanced Service Settings", select "Require SSL" for incoming email only.
- Select Network Connection type (again Service provider specific). Most AT&T accounts require MEdia Net
- Choose frequency of Send/Receive option.
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