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Telephone
Telecom Services Located in the I.T. Department - 495-7612
- New Telephone Service for Faculty and Staff
- Information about Line and Number Availability
- Problems with Telephone Service for Faculty and Staff
- Problems with Voice Mail
Access Numbers
Listed are the most commonly used voice mail numbers and commands
Voice Mail Instructions
Instructions for using the Voice Mail System
| Voice Mail |
6100 |
| Express Messaging |
6300 |
| Delete a message |
76 |
| Log out/Good Bye |
83 |
| Greeting |
82 |
| Personal Verification |
89 |
| Password Change |
84 |
| Forward a message |
73 |
| Help anytime during a session |
* |
| Pause when playing messages |
# |
| Compose a message |
75 |
| Distribution list |
85 |
| Reply to a message |
71 |
| Reverse play a message |
1 |
| Play message |
2 |
| Fast forward play of message |
3 |
| Go to previous message |
4 |
| Go to next message |
6 |
| Call sender of message |
9 |
| Play envelope of message |
72 |
| Go to a specific message |
86 |
Instructions
Instruction pamphlets are available at the Telephone Business Center
To Log on for the First Time
- Dial 6100 or press the "message" key
- When prompted, enter your mailbox number (extension number) followed
by the # sign.
- Next, enter the default password which will be 77 plus your
extension number followed by the # sign.
- The system attendant will tell you that the temporary password has
expired and needs to be changed. She will tell you to press 84 to
change your password.
- To authorize the change she will ask you to enter your old password
followed by a # sign. Your old password will be 77 plus your
extension, followed by the # sign.
- You will be prompted to enter your new password followed by the
# sign. Your new password must be at least 4 digits and must be
unique. You cannot use a password such as 1234 or 5555. To
confirm your password you will be prompted to enter it again.
- The next time you log on, you will only need to enter your mailbox
number and password.
To Record Your Personal Greeting or Personal Verification
- Log into voice mail.
- Press 82.
- For External greeting, press 1.
- For Internal greeting, press 2.
- For Personal Verification, press 9
- For Temporary greeting, press 3 (only need to record for
out-of-office, vacations, etc.).
- Press 5 to begin recording.
- Press # to stop recording.
- Dial 2 to listen to your greeting. If you are unhappy with the
recording, press 76 to delete the current greeting, then press 5 to
re-record.
- Your greeting should be short but informative.
To Listen
- Log on to voice mail.
- As soon as you are logged in, the system will begin playing your
messages.
- You may dial 2 to replay the message.
- Dial 6 to go to the next message.
- Dial 76 to delete the message.
To Pick up Voice Mail from Off Campus
- Dial (918) 495-6100.
- Enter your mailbox number, followed by the # sign
- Enter your password, followed by the # sign.
To Forward Calls Directly to Voice Mail
On a multi-line phone.
- Press the "Forward" key (without lifting the handset)
- Enter 6100
- Press the "Forward" key again (Triangle will stay solid).
- To cancel press the "Forward" key (Triangle will disappear)
On a single line phone.
- Lift the handset and press #1 (you will hear 3 short beeps)
- Enter 6100 and hang up.
- To cancel, lift the handset and press #1
To Send a direct Message to Someone's Voice Mail
- Dial Express Messaging extension 6300.
- Enter the extension number where you want to leave a message
followed by a # sign.
- Leave message at tone.
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